UPS delivered the cereal I ordered one week ago within the past hour. The boxes I received were 15 ounces instead of the large 20.5 ounce boxes I was so excited about getting for a great deal. I checked my order online and because the cereal is an unreturnable item, I contacted Amazon.com for a callback. I was immediately connected to a customer service representative from Estara Inc. … I believe they are contracted by Amazon.com for return issues.

I am tickled pink with the prompt and very satisfactory resolution of my order issue :) My order will be replaced with the correct item ~ and I get to keep the 8 15 ounce boxes. Free cereal! I love Post Honey Bunches of Oats that these are compared to. We won’t have to buy cereal for a long, long time ;)

When I take a closer look at the photo though ~ it does show the 15 ounce box. I hope Amazon.com doesn’t make too many of these mistakes ~ it must be costly! Fast and free shipping too!!

Sweet Home Farm French Vanilla Granola with Almonds

Sweet Home Farm French Vanilla Granola with Almonds, 20.5 Ounce Boxes (Pack of 8)
List Price: $27.56
Price: $12.00 & eligible for FREE Super Saver Shipping on orders over $25.
You Save: $15.56 (56%)

Product Features
* Case of eight 20.5-ounce cartons of cereal (total of 164 ounces)
* Flakes and oat clusters with almonds
* 100% natural